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Regulations

Regulations for using the B2B ToM-PaR platform

1. Preliminary provisions

The B2B purchasing platform is operated by ToM-PaR Jerzy Rutkowski at ul. Chabrowa 36, ​​05-080 Mościska, Mazowieckie, NIP 527-00-11-743, Regon 012106611
These regulations set out the rules for using, including concluding sales contracts concluded remotely via the Platform.

2. Definitions
B2B platform – is run by the Entrepreneur at https://www.tom-par.com.pl/
Entrepreneur – ToM-PaR Jerzy Rutkowski, at ul. Chabrowa 36, ​​05-080 Mościska, Mazowieckie, NIP 527-00-11-743, Regon 012106611
User – any entity making purchases through the B2B platform.

3. Contact details
Company address: TERMA Sp. z o.o., Czaple 100, 80-298 Gdańsk
Email addresses:
Orders: tom-par@tom-par.com.pl or phone number: +48 22 752 25 94

Complaints, withdrawal from the contract: tom-par@tom-par.com.pl or phone number: +48 22 752 25 94

Detailed contact details, including contact to export managers responsible for individual regions, can be found on the contact page at: https://www.tom-par.com.pl/o-nas/

4. Basic information
Orders on the Platform can be placed via the Internet 24 hours a day, 7 days a week.
Products offered on the Platform are wholesome products manufactured by the Entrepreneur.
Prices on the platform are given in several currencies and are gross prices (including VAT).
The entrepreneur issues a VAT invoice for each order.

5. Performance of the sales contract
The user may use, among others from the following payment methods: prepayment to the account
Detailed information on accepted payment methods can be found on the platform’s pages.

6. Delivery
The ordered products are delivered via courier to the delivery address provided by the User in the order form.
Transport costs include the number of products ordered, size and weight – the volume of the pallet is calculated.
The courier orders the User and covers delivery costs.

7. Right to withdraw from the contract
The consumer has the right to withdraw from the contract within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from the day on which the consumer came into possession of the item or on which a third party other than the carrier and indicated by the consumer came into possession of the item.
To exercise the right of withdrawal, the Consumer must inform the Entrepreneur about his decision to withdraw from the contract by an unequivocal statement, e.g.
By e-mail to the following address: tom-par@tom-par.com.pl

By sending a letter by post to the address of the Entrepreneur.
To meet the deadline to withdraw from the contract, it is sufficient for the User to send information regarding the exercise of the right to withdraw from the contract before the deadline to withdraw from the contract.
Effects of withdrawal from the contract:
in the event of withdrawal from the contract, the Entrepreneur returns to the User all payments received from the User, immediately, and in any case not later than 14 days from the day on which the Entrepreneur was informed of the Consumer’s decision to exercise the right to withdraw from the contract;
the entrepreneur will return the payment using the same payment methods that were used by the User in the original transaction, unless the User expressly agreed to a different solution; in any case, the User will not incur any fees in connection with this return;
The trader may withhold reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first;
The User should return the goods to the Entrepreneur’s address given in these regulations immediately, and in any case not later than 14 days from the day on which he informed the Entrepreneur of withdrawal from the contract. The deadline will be met if the User sends the goods back within 14 days;
The user bears the direct cost of returning the item;
The user is responsible for reducing the value of the item resulting from using it in a different way than was necessary to determine the nature, characteristics and functioning of the item.
It is recommended, although it is not the User’s obligation, and does not affect his rights in any way that the return of items will take place in the original packaging (which was made in such a way as to protect the item from mechanical damage as much as possible, without reducing its value).

8. Complaint and warranty
The entrepreneur is obliged to provide goods free from defects.
In the event of a defect in the item purchased from the Entrepreneur, the User has the right to make a complaint based on the warranty regulated by the provisions of the Civil Code.
Complaints can be submitted:
via email: tom-par@tom-par.com.pl;
in writing to the entrepreneur’s address provided in these regulations
It is recommended that the complaint include succinct opi